Pictureproducts are very popular at certain times of the year. Plan ahead and avoid these busy times to get your order completed sooner.
|if we receive|
your order in
|maximum time to|
produce your order
Be sure to account for postage time both to and from Sydney in addition to the production times listed. You can use Australia Post's Delivery Time calculator (to Penrith 2750) for an estimate.
If we receive your drawings by May 31st, you'll receive the Early Bird discount of $1.50 per item. See the page on pricing for more information.
If your order contains only non-melamine items, you'll receive an express 2-week production turnaround.
Orders received 20 Oct–10 Nov may take up to three weeks longer, due to our Christmas break.
No, your kit is supplied free of charge, and includes a pre-paid Return eParcel satchel for you to return the drawings. Because we send through the eParcel network, you can track the parcels from the moment they are sent. Log in now to see the status of your parcels.
We know that six or nine weeks is a very long time to wait for your Pictureproducts. The unique process of melamine plate production uses very large, slow, and expensive machines which need to be handled by skilled operators—it's far more complicated than a simple printer or heat press like low-quality polymer plates.
At the same time we would much rather you receive your order before you expect it, not after, so these times are a conservative estimate. We do everything we can to streamline production and get your order out early, and we hope that the children and their parents will enjoy their Pictureplates for many many years to come.